Software operations is the business. Maintaining software operations at the high standard already requires significant efforts to ensure availability, performance,…

Improvement is not only about metrics. Accelerate with Quality at Speed software requires a high-performing organization able to work effectively…

It’s easy to blame someone that is not present. We usually see that between departments like product and support, or…

We have to test in production. While some testing must be done in non-production environments, other tests are only valuable…

Users are ultimate judges of valuable software. Whatever the technology or who’s behind the software, failing to meet the users…

Out of sight, out of mind. Forgetting what is out of sight was quite useful when living in the forest,…