Beyond this slightly provocative title, do these sentences remind you of anything?
“The tests ? You have to do with the QA team.”
“The supervision ? This is for the Operations team.”
“Customer journeys? You have to see the Product Owner.”
It started with a good initiative: to focus validation on the end-to-end user experience.
Yet it is a reality that we are regularly confronted with on the ground.
Quality is the customer’s perception of what quality is, not what the company thinks. Armand V. FEIGENBAUM (1922-2014) Inventor of the concept of “Total Quality Control”
Quality is seldom the business of just one person, role or team
My conviction is that a global, transversal and shared vision is necessary to address it structurally.
That’s why I would like to talk about Quality Engineering rather than just Quality Assurance.
Quality, a performance lever for organizations
There is no lack of examples combining quality and performance in our traditional (e.g. Toyota) or digital (e.g. Netflix, Amazon, etc.) ecosystem.
These organizations manage to combine speed, quality and stability to create processes that are both productive and scalable.
Most of the time, however, quality remains loosely defined. Are we referring to the functional requirements? Performance? Scalability? The list is long.
This is why I am convinced that a systematic and holistic approach to quality contributes to improving the performance of systems.
Passionate, with the desire to unite a community
You will understand that this transversal perspective of software quality interests me particularly.
I am passionate about architecture, technology and transformation to structurally improve systems.
Collaboration between peers is, from my point of view, the key to solving common problems more quickly.
This is also why I am involved in several communities and open-source in a personal capacity.
So I would like to propose a community around this perspective of quality, hoping to find those interested 🙂
Small-group exchange formats, likely to evolve
My goal is to provide you with actionable, concrete and realistic content.
So I would like to find the most suitable and useful formats for sharing and using content.
I feel that webinars are useful for a certain context and purpose, but they lack interactivity and interaction for the audience.
As an introvert myself, I am convinced that many people have a contribution to make without necessarily all being Keynote speakers.
“Whoever has never tasted a thing does not know its quality, and cannot judge of it.” Arab proverb ; The collection of proverbs and sayings of the Maghreb (1855)
I am therefore going to try small-committee formats in a lean-café format, or a round table with an agenda co-constructed to be more pragmatic.
I will try to balance taking a step back and zooming in on the subjects, the perspectives being complementary. My radar will stay away from ivory towers or simplification shortcuts.
For the sake of relevance, quality and ease of access, I am committed to providing content in the local language of the community.
I promise to avoid empty buzzwords as much as possible, for example BusArchDevTestSecOps to talk about transversal collaboration.
Your feedback is welcome to adapt the trajectory
My goal now is to iterate in order to face reality and adapt if necessary.
This article is a first example 🙂
I am therefore interested in your feedback on the relevance of the subject, the formats mentioned, or any other constructive feedback.
I hope you enjoyed these few lines, and that you find an interest in the subject in question.
I let you react, like, share, comment or contact me if you wish to exchange, I would be delighted,
See you soon,